We are a passionate company that truly believes that fashion should be affordable. For over 10 years we have been bringing you the hottest selections and the latest styles. Shop online or check our store to experience what we have to offer:
- 1000 Easton Rd, Wyncote, PA 19095 | (215) 309-4714
- 2800 Fox St | Philadelphia, PA 19132 | (215) 226-4400
- 825 Adams Ave| Philadelphia, PA 19124 | (215) 904-7055
- N 52nd St | Philadelphia, PA 19131 | (215) 877-7788
- Eternity Fashion | 1522 Chestnut St | Philadelphia, PA 19102 | (215) 567-5571
- Eternity Fashion | 1702 Walnut St | Philadelphia, PA 19103
FREE SHIPPING OVER $60
Spend money to save money! Spend $60 or more and you are eligible to receive free shipping on your order. Under $60 there is a flat rate of $8 for shipping.
DIFFERENT BILLING AND SHIPPING ADDRESS
As a precautionary measure with all customers placing an order with a different billing and shipping addresses, the order will be held and sent over to our verification department who will contact you via telephone immediately. This may cause a delay in the shipment of the order of 1-3 business days. To avoid the delay on order shipments we encourage customers to place the order using the same billing and shipping address, or by paying via Pay-pal
ORDERS OVER THE PHONE ONLINE HOURS
No, you cannot place an order with us over the phone. Customers must place online orders themselves.
ONLINE HOURS
MONDAY-THURSDAY: 11AM-5PM
FRIDAY: 10AM-5PM
Online Number
(215)-309-4705
Frequently Asked Questions
How long does shipping takes?
Please allow 1-3 days for order processing and additional 5-8 business days for your order to be delivered.
How can I track my order?
Please have your order number and e-mail ready and click here to track your order in real time.
How can I reach customer support?
We are available Monday to Thursday 11am to 5pm, Fridays 10am-5pm. Please feel free to call us at 215-309-4705 (leave a voicemail if no one answers)
or e-mail us directly: customersupport@gotthelook.com. You can also use a form to contact us located here.
What is your return policy?
We will take unworn (with tags) merchandise back for an exchange or store credit within 30 days from the original purchase.
Where do I send my merchandise to be exchanged?
Please ship an item with the original tags and invoice to Got The Look, 1000 S Easton Rd, STE 108, Wyncote, PA 19095.
Can discount codes be used more than once?
All discount codes can only be used once per customer, unless otherwise stated. If you are receiving a message that says the code has already been used, you may not apply that discount to your order.
